Support & Onboarding Center

Seamless setup, white-glove onboarding, and 24/7 dedicated production support for your studio, ensuring a smooth digital transition and reliable operations every step of the way.
Transitioning to a new booking and studio management platform shouldn't slow your business down. Whether you are an independent yoga instructor or managing a multi-location studio, our white-glove onboarding team ensures a frictionless digital transition. From migrating student databases to setting up custom mobile schedules and automated payouts, we provide reliable, round-the-clock support every step of the way.

yoga instructor studio management app

General Information

Everything you need to know about setting up your account, migrating existing studio data, and getting instant assistance whenever you need help.

Most studios and independent instructors are fully configured and ready to accept bookings within 2 to 8 hours. Our team guides you step-by-step through setting up your profile, schedules, and payment integrations.

Yes. We provide complimentary automated data migration for active memberships, client rosters, and class schedules from your previous management platform to ensure zero downtime or data loss.

We offer 24/7 technical monitoring alongside dedicated chat, email, and scheduled video support. Priority production support ensures urgent system issues are resolved within minutes

Absolutely. We schedule interactive 1-on-1 onboarding sessions for studio managers, administrative staff, and instructors to ensure everyone feels confident using the platform before launch.

Your students can download the app directly from the Apple App Store or Google Play Store. Once logged in, they automatically connect to your studio, view schedules, and book classes seamlessly.

During onboarding, you connect your account securely via Stripe Connect. Client payments for drop-ins, packages, or subscriptions are deposited directly into your linked bank account.

Yes. You can edit, add, or cancel classes, workshops, and teacher training programs at any time directly through your dashboard, with changes syncing instantly across all student apps.

Yes. Our onboarding team assists in configuring your custom website domain and provides direct, trackable links for your social media bios, email campaigns, and marketing promotions to ensure effortless student sign-ups.

Our production environment is actively monitored around the clock. If an issue arises, our technical operations team immediately isolates the error and provides live troubleshooting support.

Yes. Beyond onboarding, you retain access to your dedicated account specialist, step-by-step video tutorials, platform documentation, and ongoing feature update webinars.